Shakuntala Multiplex

Refund and Cancellation Policy

Cancellation And Refund Policies

A. Banquet & Conference Halls

Advance Payment:

A minimum of 50% advance payment is required to confirm any banquet or conference hall booking.


Cancellation:

No refund will be provided in case of cancellation, regardless of the notice period.


Once booked, the date cannot be cancelled for refund purposes, but rescheduling is permitted within one year of the original booking date, subject to availability and management approval.


Transfer of Booking:

Subletting or transferring the booking to another individual or party is strictly prohibited.


B. Guest House

Advance Payment:

A Full 100% advance payment is required to confirm room bookings.


Cancellation Charges:

72 hours or more before check-in: 30% of the total booking amount will be deducted.


48 to 72 hours before check-in: 50% of the total booking amount will be deducted.


Less than 24 hours before check-in: No refund will be issued.


Date Changes:

No changes or alterations to the booking dates will be allowed under any circumstances.

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