Shakuntala Multiplex

FAQs

FAQ

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We’re more than just a venue — here’s why guests choose us time and again: Prime Location – Conveniently located with easy access and ample parking. Elegant Spaces – Well-maintained rooms and banquet halls to suit every occasion. Customised Packages – Flexible booking options tailored to your needs and budget. Trusted Service – Experienced staff committed to making your event or stay seamless and memorable. Transparent Pricing – No hidden fees; what you see is what you pay. Easy Booking & Support – User-friendly website with dedicated customer support for quick assistance. Experience comfort, convenience, and care — all under one roof!

Cancellation & Refund Policy – Shakuntala Multiplex A. Banquet & Conference Halls Advance Payment: A minimum of 50% advance payment is required to confirm any banquet or conference hall booking. Cancellation: No refund will be provided in case of cancellation, regardless of the notice period. Once booked, the date cannot be cancelled for refund purposes, but rescheduling is permitted within one year of the original booking date, subject to availability and management approval. Transfer of Booking: Subletting or transferring the booking to another individual or party is strictly prohibited. B. Guest House Advance Payment: Full 100% advance payment is required to confirm room bookings. Cancellation Charges: 72 hours or more before check-in: 30% of the total booking amount will be deducted. 48 to 72 hours before check-in: 50% of the total booking amount will be deducted. Less than 24 hours before check-in: No refund will be issued. Date Changes: No changes or alterations to the booking dates will be allowed under any circumstances.

Cancelling your booking is simple and hassle-free: Log In – Visit our website and log in to your account. Go to ‘My Bookings’ – Navigate to the section where your current bookings are listed. Select the Booking – Click on the room or banquet booking you wish to cancel. Click ‘Cancel’ – Follow the prompts to confirm your cancellation. Confirmation Email – You’ll receive an email confirmation along with refund details (if applicable). Alternatively, you can call or WhatsApp our customer support team with your booking reference number, and we’ll assist you with the cancellation process.

Booking a room or a banquet with us is quick and easy! Just follow these simple steps: Visit Our Website – Go to the Booking or Reservations section. Select Your Option – Choose whether you want to book a room, a banquet hall, or both. Fill in the Details – Provide your preferred date, time, number of guests, and any special requirements. Submit the Form – After reviewing your details, submit the booking request. Confirmation – Our team will get in touch with you shortly to confirm availability and assist with payment and final arrangements. Alternatively, you can call or WhatsApp us directly for personalised assistance.

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